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Delete Account

Delete Account

How to Delete Your Account

To delete your account directly from the app:

  1. Open the app and tap the Account tab in the bottom navigation.
  2. Tap Delete account (shown in red, below your name). This option only appears when you are signed in with Google.
  3. Confirm the deletion, then choose your Google account to verify.

Alternatively, you can send a deletion request by email:

Email: support@bunisystems.com
Subject: Account Deletion Request
Include: Your registered email address or Google account name


What Data Is Removed

When you delete your account, the following happens immediately:

  • Your account (Google sign-in, name, email, and user ID) is deleted from our systems (Firebase Authentication).
  • Your backup in Google Drive (favourites, settings, and streak progress) is deleted.
  • The app's access to your Google account is revoked.

Favourites and streaks stored locally on your phone are not automatically removed — uninstall the app or clear its data to remove them.

Crash reports and anonymised analytics data (which contain no personal information) are not linked to your account and cannot be individually deleted. These are automatically purged by Google Firebase after 90 days.


Data Retention After Deletion

Data TypeRetention After Deletion
Account profileDeleted immediately
App preferences / favouritesDeleted immediately
Crash reports (Crashlytics)Auto-purged after 90 days
Analytics events (anonymous)Purged after 14 months

Contact

If you encounter any issues, email us at support@bunisystems.com.